Responsible Gambling
At Expo Casino, we want all our guests to enjoy their visit safely. Gambling should always be fun and entertaining, never a source of stress or financial difficulty.
Our Commitment to You
Trained Staff
Our team is trained to identify signs of problem gambling and provide discreet support.
Time Awareness
Clocks are visible throughout our venues to help you keep track of time while playing.
Support Available
Information about support services is available at our venues and online.
Recognising Warning Signs
Problem gambling can affect anyone. Recognising the signs early can help you or someone you care about get support.
Behavioural Signs
- Spending more time or money on gambling than intended
- Chasing losses by continuing to gamble
- Gambling to escape problems or relieve stress
- Lying about gambling habits to family or friends
Financial Signs
- Borrowing money to gamble
- Neglecting bills or financial obligations
- Selling possessions to fund gambling
- Using money meant for essentials on gambling
Emotional Signs
- Feeling anxious or irritable when not gambling
- Feeling guilty or ashamed after gambling
- Relationship problems due to gambling
- Loss of interest in other activities
Self-Exclusion Programme
If you feel you need a break from gambling, our self-exclusion programme allows you to voluntarily ban yourself from our venues for a period of your choosing.
How It Works
- 1Speak confidentially with a manager at either of our venues
- 2Choose your exclusion period (minimum 6 months, up to 5 years)
- 3Complete a self-exclusion agreement form
- 4Your exclusion takes effect immediately at both locations
Self-exclusion requests are treated with complete confidentiality. To discuss self-exclusion, please speak to a duty manager or contact us.
Support & Helplines
If you or someone you know is struggling with gambling, these organisations offer free, confidential support.
Tips for Responsible Play
Need to Talk?
Our staff are here to help. If you have any concerns about your gambling or would like information about our responsible gambling measures, please don't hesitate to speak to us.